Frequently Asked Questions

What is the VBOX?

VBOX is a leased Portable Managed secure Virtual Layer 2 VPN in a case, enabling the integration of machines in different Geo-locations prior to customer delivery without installing any software.

Is VBOX secure?

Yes, the VBOX solution is end-to-end encrypted and will only accept connections to the customer’s dedicated Virtual Router Concentrator (VRC) in the VBOX Cloud, ensuring each customer’s privacy and security.

Why is it different to other VPNs?

Typically, VPN software needs to be installed at each endpoint of a network connection, the VBOX solution removes the need to do this. This allows any network device (e.g. PLC, IPC, Printer, laser) to be accessible seamlessly.

How do I set up the VBOX?

VBOXs are preconfigured prior to delivery. It's easy:

  1. Switch on the VBOXs

  2. Connect each VBOX to the internet via Ethernet, Wi-Fi, or a Smartphone Hotspot

  3. Connect your machine to the VBOX with an Ethernet cable for a Virtual Layer 2 Connection.
    If you are using the VBOX Optima's IP KVM functionality, only a USB and Video Interface(HDMI, DVI, VGA or Display Port) cable need to be connected to the machine or system.

Can I buy a VBOX?

No, VBOXs are a leased product/service, allowing users to avail of the latest technology without capital expenditure.

Where can I use the VBOX?

The VBOX Solution is typically used to integrate machines and SCADA/MES over the Internet seamlessly without any reconfiguration. It allows SAT testing to be performed at the FAT Vendor location prior to delivery of the machines to the end Customer.

Why would use the VBOX?

  • Reduce the need to travel for integration testing

  • Reduce your carbon footprint

  • Identify integration issues earlier in the project phase

  • Allows for flexible ad-hoc testing

What can I use VBOX for?

The VBOX Solution is typically used to integrate machines and SCADA/MES over the Internet seamlessly without any reconfiguration. It allows SAT testing to be performed at the FAT Vendor location prior to delivery of the machines to the end Customer.

Do I need an internet connection?

Yes, a reliable Internet connection is required to use VBOX, through a Corporate Guest Wi-Fi, Smartphone hotspot, or Ethernet connection.

Is VBOX a shared service?

No, the VBOX Cloud runs on dedicated hardware. Each customer has its own dedicated Cloud Virtual Switch Concentrator (VSC). Each VBOX leased by the customer is paired to this dedicated VSC.

Do I need to configure my machines in order to use VBOX?

No, all IP addresses to be used at the end customer site can remain unchanged on the Machine/SCADA/MES systems.